

I stayed at this Fairfield Inn last night with a business colleague. Again, in my opinion, this hotel has really declined in terms of quality, cleanliness, and service, and if I had known that I would be begging staff for supplies and any sort of housekeeping, then I would have booked a private rental so that I would at least have my own kitchen and cleaning supplies. We ended up avoiding the gym, recreation, and breakfast facilities because if the staff could not get one room clean, then we had serious doubts about how clean the public areas were. The hot tub was also "out of order" for our entire stay, which to me indicates a lack of maintenance as well as cleanliness. We actually had to buy our own cleaning supplies and toilet paper. In 6 days we only got our room cleaned once - to the bare minimum. But it wasn't resolved, and we didn't get housekeeping for the rest of our stay. We finally had to complain to the manager, and he had the room cleaned (minimally), and he assured us that the problem had been resolved and that we would receive regular housekeeping in the future. We recently stayed at this hotel for 6 days (5 nights) and we were unable to get housekeeping service, even though we requested it at check in, and multiple times after check in. In my opinion, the Fairfield Inn & Suites Grand Junction Downtown has really gone downhill in cleanliness and service.

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